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FAQ – Yute.in
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Yute.in / Headings / FAQ
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1. Do you ship to other countries? No, we ship only in India. Free shipping is available all over India.

2. How long does it take for shipping? We ship via Blue Dart Mail which usually takes 2-3 days for Mumbai region and 6-12 days for the rest of the India.
Note : since these are all individually hand painted, please allow an extra 1-4 weeks before items leave our shop to be shipped.

3. Is the paint durable?

We use a very special paint that is both durable and flexible, we then apply a clear coat to seal the entire shoe. You can clean your Walking Art with a damp cloth or even mild window cleaner.
Note : like any pair of shoes, these can be damaged by scuffs or scraping.

4. Do you do custom designs?

Yes! We will work closely with you to design and create your very own Walking Art. Wedding shoes, anniversary shoes, even holidays… feel free to call us anytime!

5. Which shoe size should I buy ?

Since we mostly do not carry half sizes, please always round up a size. For instance, if you normally wear a size 7 1/2, please order a size 8. Also, if you have a slightly wider foot size, please order a size larger than normal. Size conversion chart is always available at our site to decide upon your shoe size.

6. Care Guide

All Yute.in shoes are painted with an acrylic/oil based paint that stands up to water, dirt, etc. They can be cleaned like any normal item. We recommend using a mild window cleaner (Windex) and a soft cloth to remove any dust or dirt. Avoid any harsh cleaners that contain xylene or acetone as these will damage the coating and even the canvas material.

Remember, these are like any normal shoes and can be scuffed or scratched. The protective coating we apply does provide protection against usual wear but these are to be treated with care.

We will touch-up or repair any of our items for the life of the product. This includes only the artwork and paint in case of damage. Please feel free to email us and we will take care of the items for a small fee + shipping charges in most cases.

More Questions? Please feel free to send us a message, we’ll get back to you usually within the hour.

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